Support.

SunnySky · Weather you can question

Contact us

Email support@sunnyweather.co. We read everything and usually reply within two business days. If you are reporting a bug, telling us your device, iOS version, and roughly when it happened makes it far easier to find.

Severe weather

SunnySky is not a safety service. Warnings in the app come from your national weather service, but forecasts can be wrong and community reports are unverified observations by other people. In severe weather, follow official guidance from your weather service and local authorities. Severe weather alerts are never behind a paywall.

Trying the app without an account

You do not need to sign up to look around. On the sign-in screen, choose Explore without an account to open a sample session with example reports and follows already in place. Live weather for your location is real; the reports and people are samples.

Signing in

SunnySky has no passwords. You enter your email and we send a six-digit code that signs you in. If the code does not arrive, check your spam folder, then request a new one — codes expire after a few minutes. Still stuck? Email us and we will sort it out.

Location

SunnySky uses your location to show conditions where you are. Your precise position stays on your device. Reports and asks you post are shared at neighborhood level, never as your exact GPS position, and you can set any city manually instead of granting location access at all.

Deleting your account

In the app, open Profile and scroll to Delete account. It asks twice, then erases your account and its data. You can also request deletion from the web.

Reporting content or a person

Every community report carries a menu with Report, Mute, and Block. Blocking hides that person from you in both directions, and you can manage everyone you have blocked from your Profile. Flagged content is reviewed and removed if it breaks the terms. To escalate something urgent, email support@sunnyweather.co.

Where the weather comes from

SunnySky compares several independent forecasts rather than reprinting one. See every source it reads and what each one is used for.

Privacy and terms

Read the privacy policy and the terms of service.